Privacy Policy

Last updated: [28 October 2025]
Entity: [The God Guy] (“The God Guy”, “we”, “us”, “our”)
Contact: [contact@thegodguy.faith]

We respect your privacy. This policy explains what personal information we collect, why we collect it, how we use and disclose it, how we secure it, and the choices and rights you have. We manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Where relevant, we include additional notices for EU/UK/California residents.

1) Who this policy covers

This policy applies to:

Visitors to our website(s), social media, and landing pages.
People who enquire, donate, purchase products, book services, or attend our events.
Parish, school, workplace, and conference contacts who organise or host our services.
People who appear in photos/video at events where we minister or speak.

2) The information we collect

2.1 Information you provide directly

Identity & contact: name, role/title, organisation, email, phone, postal/billing address, parish/school/workplace.
Booking & event details: dates, venue, run-sheet, audience profile (general), accessibility needs, and any sensitivities you choose to share.
Purchases & donations: order details, donation amount/frequency, delivery address, limited payment metadata (via our payment processor).
Correspondence: emails, messages, testimonials, feedback, prayer requests, and pastoral communications you choose to share.
Media consent: if you agree to be photographed/filmed, including any consent forms.
Applications/volunteers: (if applicable) basic application data, references you provide, Working With Children details (see “Sensitive information”).

2.2 Information we collect automatically

Device & usage data: IP address, browser/device type, pages visited, time on page, referrer, approximate location, and actions on our site.
Cookies & similar tech: see Section 8 for details and choices.

2.3 Sensitive information (with extra care)

Under Australian law, some information is “sensitive,” including religious beliefs. We operate a faith-based ministry, so your engagement may reveal religious affiliation by inference. We only collect sensitive information with your consent or where authorised by law, and only what’s reasonably necessary for our activities (e.g., prayer requests, ministry support needs, safeguarding information when required for schools/young people).

Health information: If you voluntarily share health-related information (e.g., wellbeing concerns during a prayer time, accessibility requests), we handle it with heightened care and limit disclosure to those necessary to support you or to meet legal/safeguarding duties.

Children/minors: We do not knowingly collect personal information from children without appropriate consent through their school/parent/guardian. We do not conduct unsupervised one-to-one ministry with minors.

3) Why we collect and how we use your information

We collect, use, and disclose personal information to:

Provide our services: preaching, teaching, retreats, prayer experiences, staff PD, workplace talks, keynotes/workshops, and related activities.
Process bookings, sales, and donations: confirming dates, invoicing, payments, shipping, receipts, and customer support.
Pastoral care: to respond to prayer requests or follow-up where you’ve invited us to.
Communicate: replying to your enquiries, sending event details, run-sheets, confirmations, or changes.
Marketing (optional): sending updates about events, resources, and opportunities to support the ministry (you can opt out at any time).
Safety & safeguarding: complying with legal obligations, school or venue requirements, Working with Children/Vulnerable People, incident management.
Improve our website and services: analytics, troubleshooting, quality assurance, and product development.
Compliance & disputes: meeting legal, tax, and accounting obligations; responding to lawful requests; preventing fraud; managing complaints or claims.

We use personal information only for the purposes described above or related purposes you’d reasonably expect. If we need to use it for another purpose, we’ll seek consent where required by law.

4) Legal basis (Australia & international visitors)

Australia: We collect/use personal information as reasonably necessary for our ministry and business activities and as permitted by the APPs.
EU/EEA/UK (if you interact from there): our legal bases (GDPR/UK GDPR) may include consent, contract, legitimate interests (e.g., event delivery, security, fraud prevention, marketing where allowed), legal obligation, and vital interests (e.g., serious health/safety issues).
US/California (if applicable): see Section 15.

5) Disclosing your information

We may disclose personal information to:

Service providers: web hosts, email/SMS providers, cloud storage, analytics (e.g., Google Analytics), CRM, event platforms, survey tools, design/print houses.
Payment processors: e.g., Stripe for card payments and recurring support. We do not store full card details.
Logistics: couriers, fulfilment centres for product shipping.
Venues/hosts: limited details necessary to run the event safely (e.g., run-sheet, accessibility needs you’ve shared, safeguarding requirements).
Safeguarding & legal: where required by law, court order, child-safety obligations, or to respond to a serious threat to life, health, or safety.
Professional advisors: legal, accounting, insurance—bound by confidentiality.
With your consent: where you explicitly ask us to share information (e.g., a testimony, photo, or referral).

We do not sell your personal information.

6) Overseas disclosure

Our service providers and data storage may be located or process data in Australia, the United States, the European Union, the United Kingdom, or other countries. When we disclose personal information overseas, we take reasonable steps to ensure recipients protect it consistently with the APPs (e.g., contract terms, reputable vendors, access controls). If you are in the EU/UK, we rely on lawful transfer mechanisms (e.g., standard contractual clauses) where needed.

7) Direct marketing & your choices

We may send you ministry updates, event news, resources, and ways to support the mission. You can unsubscribe at any time by using the link in our messages or contacting us at [privacy@yourdomain.com]. We comply with the Spam Act 2003 (Cth). If you opt out, we may still send essential transactional/service emails.

8) Cookies, analytics & tracking

8.1 Cookies & similar technologies

We use cookies and similar technologies to operate our site, remember your preferences, perform analytics, personalise content (where lawful), and measure campaigns. You can control cookies via your browser settings and, where provided, our cookie banner.

8.2 Analytics & advertising

We may use Google Analytics or similar services to better understand site usage. These tools collect de-identified usage data but may use cookies or mobile identifiers. We do not combine analytics data with directly identifying information unless you submit it (e.g., via a form). You can use browser add-ons or device settings to limit tracking.

8.3 Do Not Track

Our site may not respond to “Do Not Track” signals; use the controls above to manage tracking.

9) Social media & third-party links

Our site and communications may include links to third-party websites, social platforms, or embedded content. We’re not responsible for their privacy practices. Review their policies before sharing personal information there.

10) Photos, video & recordings at events

By us: We may capture reasonable event photos/video for ministry promotion (e.g., website, social, newsletters). We will respect venue/school policies and any explicit non-consent requests.
Minors: We avoid close-ups of identifiable minors without Host-confirmed consent. Schools/parishes typically manage consent forms; we rely on them to ensure appropriate permissions.
By hosts/attendees: Hosts should inform attendees if the event will be recorded/streamed and manage consents accordingly.
Opting out: If you don’t want to be photographed/filmed, please tell us or the event organiser; we’ll take reasonable steps to avoid capturing you.

11) Data security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Measures include:

Access controls, role-based permissions, and authentication.
Encryption in transit (HTTPS) and at rest where supported by vendors.
Reputable cloud providers and payment processors.
Staff/contractor confidentiality obligations and “need-to-know” access.
Regular updates and vulnerability patching where feasible.

No system is perfectly secure. If a data breach is likely to cause serious harm, we will comply with the Notifiable Data Breaches (NDB) scheme, notify affected individuals and the OAIC where required, and take steps to mitigate risk.

12) Data retention & deletion

We keep personal information only as long as needed for the purposes outlined, or as required by law. Typical retention:

Bookings, donations, sales: 7 years (tax and accounting obligations).
Basic contact records: retained while you remain engaged with us, then reviewed for deletion or archival.
Prayer/pastoral notes: minimal, time-limited, and only with consent or where necessary to support you or fulfil safeguarding/legal duties.
Media assets: retained for ministry history unless you withdraw consent (we will remove future use and take reasonable steps to remove where feasible).

When information is no longer required, we will destroy or de-identify it securely.

13) Access, correction & anonymity

Access: You can request access to your personal information by emailing [privacy@yourdomain.com]. We’ll respond within a reasonable time.
Correction: If your information is inaccurate, out-of-date, incomplete, or misleading, please ask us to correct it.
Anonymity/pseudonymity: Where lawful and practical (e.g., a general enquiry), you may interact anonymously or under a pseudonym. For bookings, tax receipts, safeguarding, or shipping, we may need true identity.

14) Complaints

If you have a privacy concern or complaint, contact us at [privacy@yourdomain.com]. Please include details so we can investigate. We’ll acknowledge your complaint and aim to respond within 30 days.

If you’re not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) to lodge a complaint. Visit the OAIC website or call 1300 363 992 for information on how to proceed.

15) International add-ons (if applicable)

15.1 EU/EEA/UK residents (GDPR/UK GDPR)

Controller: [Legal name / registered address / email].
Rights: access, rectification, erasure, restriction, portability, objection (including to direct marketing), and withdrawal of consent without affecting prior processing. You also have the right to lodge a complaint with your data protection authority.
Legal bases: consent, contract, legitimate interests, legal obligation, vital interests; see Section 4.
Transfers: we use appropriate safeguards (e.g., SCCs) for transfers outside your jurisdiction.

15.2 US/California (CCPA/CPRA)

We do not “sell” personal information as defined by the CCPA/CPRA. If you are a California resident and we hold your personal information, you may request: categories of information collected, sources, purposes, categories of third parties, and deletion subject to exceptions. Contact: [contact@thegodguy.faith].

16) Changes to this policy

We may update this policy to reflect changes in law or our practices. The updated version will be posted here with a new “Last updated” date. Your continued use of our services after changes indicates acceptance.

17) Contact us

For privacy questions, access/correction requests, or complaints:
Email: [contact@thegodguy.faith]

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